Homes that feel like youVerified professionals, written quotes, no sales calls
Homes that feel like youVerified professionals, written quotes, no sales calls
Last updated 10 November 2026
This policy covers the Decora Shine Partner mobile app (Android package com.decorashine.partner), for professionals who receive and quote for work through Decora Shine. It is operated by Intellihive Solutions, Faridabad, Haryana, India. It says what the app collects, why, who else sees it, how long we keep it, and how to have your account closed. The policy for the customer app and the website is on the main privacy page.
Mobile number — required. It is your sign-in: we send a one-time code to it, by WhatsApp or SMS, and our coordinator calls it about your work. You may also sign in with Google, or set a password.
Name and email address — your name so the coordinator and customers know who is working for them; your email only if you choose to sign in with Google, to recognise you next time.
Password — optional. If you set one, we store only a one-way cryptographic hash of it, never the password itself.
Business details — your business name, a short bio, the languages you speak, your years in the trade, your GST number if you have one, the trades you are approved for and the districts you cover. They decide which jobs reach you and form the public profile customers read when they compare quotes.
Verification documents — PAN, GST certificate, business registration, the signator’ identity document and an address proof, as our team asks for them. They are used only to decide whether to approve you. They are not shown to customers.
Agreement details — when you accept the partner agreement: the name you type as your signature, your role or authority, the version you accepted and the time.
Your work — the quotes you send (prices, notes and any file you attach to a quote), photographs of finished work for your portfolio, updates you post to the community page, awards or certifications you add, and the photographs you upload as proof of each stage of a job.
Messages and support — what you write in a jo’ conversation with our coordinator, to our support team, or through Contact us. Every conversation is between you and Decora Shine: you are not put in a thread with a customer.
Job details we show you — a custome’ name, the work they want, their locality and the photographs they attached, for the jobs you are invited to quote for. Their full address reaches you once a site visit is confirmed with you, and only for that job.
On your phone — your sign-in session, kept in the phon’ secure storage; your language choice; and a short list of recent errors the app keeps so a problem can be diagnosed. That list stays on the phone unless you choose to copy it and send it to us from the Diagnostics screen.
Technical logs — like any online service, our servers record the time, the app version and the network address of each request, to keep the service running and secure.
The app asks for as little as it can, at the moment it is used. Refusing one leaves the rest of the app working.
Notifications about new work, visits and messages are shown inside the app. The app does not currently send push notifications to your phon’ lock screen.
We do not sell your data and we do not share it for advertising. It reaches:
Data is encrypted in transit using HTTPS. One-time codes are stored only as a cryptographic hash and expire within minutes. Your sign-in session is kept in the phon’ secure storage, and the optional app lock stops anybody else opening the app on your phone. Access inside our team is limited to the people coordinating your work, and every staff account is protected by two-factor authentication.
While your account is open, and then as follows. Closing your account removes your name, mobile number, email and addresses, and frees your number for use again.
In the app: Me → Close your account, then type the word shown to confirm. On the website: use the account deletion page, which also says what to do if you can no longer sign in. Neither needs an email to us. Uninstalling the app on its own does not close your account.
Closing an account does not cancel an agreement or a commission invoice that already exists; those records are kept as described above.
You may ask for a copy of what we hold about you, ask us to correct it, ask us to delete it, or object to a particular use. Write to privacy@decorashine.com and we will answer within 30 days. If our answer does not satisfy you, you may complain to the relevant data protection authority.
The Partner app is for adults running a business. It is not directed at children, we do not knowingly collect information from anybody under 18, and we delete such information if we discover it.
If this policy changes in a way that affects you, we will say so on this page and update the date at the top. Material changes are also notified in the app.
Intellihive Solutions, operator of Decora Shine
Faridabad, Haryana, India
privacy@decorashine.com
